1). Orders placed before 1:30 PM IST Monday –Saturday will be delivered on the same day.
2). Orders placed after 1:30 PM IST will be delivered on the Next working day.
3). No delivery on Sunday, National Holidays and Emergency, Strikes, closer due to Natural clamity, Any Order by law and administration of concern Govt.
4). We do not commit any specific delivery timing. Our delivery timings are between 10:00 AM to 7:00 PM
Presently we serve Fresh Fruits, Fresh Vegetables, Raw Non-Veg, Kashmiri Cuisines and other perishable items to District Srinagar only. On South Side only upto DPS Srinagar School is servicable.
All the other items like Dry fruits, dried vegetables, spices etc can be delivered anywhere in India or any other District of Jammu and Kashmir within 5 days.
You must be present to receive the delivery during the delivery time slot which you selected or specified during the order placement or confirmation.
if Delivery is not being executed during first attempt because of the event that, No one is home, Wrong Address or insufficient address, Premises Locked, or refusal to accept, Wrong Mobile or Landline Number, no reply, not reachable, Then the customer shall still be charged for the order..
Therefore, refunds, discounts, cancellations and re-delivery would not be applicable in such a case. In case of Natural calamities like Earthquake, / heavy rains / Emergency Strikes / Curfew or any other anti-social event, we reserve the right to reschedule the delivery to the next most probable date.